Understanding your Frontier speed test
When you investigate your slow internet speed using the Frontier speed test, you’ll get a report at the end with four metrics. These measurements can help you put your internet speeds in context, recognize when there’s cause for concern, and decide what to do about it.
Download speed (Mbps)
The download rate in your Frontier speed test represents how many megabits of data your home network can accept from the internet in one second. The more Mbps, the more devices you can support and the more bandwidth you have for activities such as 4K streaming and gaming.
Cause for concern: If your download speed is far lower than the plan you chose.

Troubleshoot your Frontier Internet speeds
If your speed test by Frontier shows normal download, upload, ping, and jitter speeds but you’re still experiencing lag, try these classic fixes to restore internet speeds.
Restart your router
Reposition your router to a central location
Check that your devices & software are up to date
If these solves don’t help, it’s time to contact customer service — or even consider an upgrade to Frontier Fiber internet speeds.
Frequently asked questions
What internet speed should I get?
If your Frontier speed test shows internet speeds you’re unhappy with and troubleshooting didn’t fix your lag, it might be time to upgrade. Compare speeds for different activities on a Frontier Fiber Internet connection.
How can I improve my internet speeds?
If your Frontier Internet speed test looks okay but you’re still having problems, first try troubleshooting. You can restart your devices, move your router to a different spot, or update the software on your devices.
If nothing helps, it might be time to upgrade to the next highest plan in your area. Check availability now for Frontier internet speeds near you.
How reliable is Frontier Internet?
Frontier offers reliable signal at all speeds, especially those sent over its 100% fiber-optic network. Test your internet speed with the Frontier speed test to compare your current plan with the speeds and reliability available from Frontier Fiber.